Returns & Refunds

Questions before you order.

Paid ordering is not open yet. Final return, cancellation and refund terms will be published before payments are accepted.

Custom and wholesale projects may have different terms from standard retail products. Any applicable conditions will be included in the written quote before payment.

For enquiries about damage, a product issue or an existing order, contact contact@jutepacifica.com with your order reference and relevant photos. Please contact us before sending an item back.